The Australian Cyber Security Centre has now issued a HIGH ALERT over myGov related scams during the 2020 tax time.
SMS & EMAIL SCAM
These scams look like they have come from a myGov or ATO email address. They also might appear in your legitimate ATO or myGov SMS message thread.
DO NOT click on any links and DO NOT provide any information requested.
The only time you will get email or SMS notifications from myGov is if there are new messages in your myGov Inbox. However, these messages will never include a link to log on to your myGov account. Always access our online services directly via one of the following:
- the ATO app.
All online management of your personal tax affairs should be done in ATO online services, accessed through your genuine myGov account. Any communications containing your personal information, such as your tax file number (TFN), will be sent to your myGov inbox, not your email account.
If you receive this email, delete it and do not provide the information requested or report it by calling 1800 008 540 or sending an email to email@example.com
PHONE CALL SCAMS
The ATO have received reports of scammers sending members of the public automated phone calls pretending to be from the ATO, or Services Australia or the Department of Legal Services.
These automated calls claim their TFN has been suspended and that there is a legal case against their name. The call tells people they must contact the caller by pressing ‘1’ or they will be referred to the court and arrested.
If the person presses ‘1’ and makes contact with the scammer they are typically told that their TFN had been suspended due to money laundering or other suspicious or fraudulent activity and that there are several allegations against them. They’re then asked to provide the last four digits of their TFN, address, date of birth, name of their bank account, and the approximate amount of money in the account/s. Sometimes the scammer will ‘transfer’ the victim to the ‘police’ where they’re told a case has been filed against them and they will be arrested unless they pay. Sometimes they advise the victim will receive mail to their home or that their bank accounts will be closed.
If you receive this call hang up and do not provide the information requested. The ATO will NEVER send unsolicited pre-recorded messages to your phone or threaten you with immediate arrest.